Most contractors don't need more software. They need fewer dropped balls.
Contractor Operations Co. builds and manages the workflows behind your leads, estimates, dispatch, invoices, reviews, and reports — so your office stops leaking jobs while your crews stay in the field.
Keep jobs moving from first call to final invoice.
What happens to a 9:41 PM service call
Friday night. A property manager's tenant loses half their power. Your office closed six hours ago. Here's the same call running through an Ops Desk we manage:
Call answered — no voicemail
Lakeside Property Group · 1200 Commerce Dr, Suite 410 · partial power loss, server closet on battery
Ticket opened, details captured
Hazard check clear · access: lobby guard desk · bill-to on file
Confirmation texted to the PM
Ticket number + tech ETA, forwardable to the tenant
SentOn-call tech paged with the full brief
Suite, access, hazard notes, contact — no groggy callback required
DispatchedTech's 20-second voice note becomes paperwork
Client-ready job summary + invoice-ready line items, in the office queue before coffee
Follow-up caught, not forgotten
"Panel's got corrosion on the bus" → panel inspection quote added to the pipeline
Found revenueWatch the 3-minute demo — the real call, start to finish
Three places growing contractors lose money without noticing
We clean up the handoffs using the tools your team already has — nothing to rip out, nothing your office relearns from scratch.
The after-hours call that becomes a morning triage pile
The gap between "tenant calls Friday night" and "a ticket exists with suite, access, and billing attached" is a callback, a retelling, or a competitor.
We wire: phone + form intake that triages urgency, opens the ticket, confirms to the customer before they hang up, and pages your on-call tech with a structured brief.
The proposals nobody chased
Sent quotes that go quiet are the most expensive silence in contracting. Follow-up usually depends on whoever is busiest remembering.
We wire: every sent proposal enters a three-touch follow-up cadence in your voice, with a weekly aging-quotes report so nothing dies unread.
The voice note that never becomes an invoice
Jobs finish at odd hours; summaries and billing trail by days — and the upsell your tech noticed lives and dies in his cab.
We wire: a short voice note at job close becomes the client summary, invoice-ready line items, and a follow-up card in your pipeline. Same day, every job.
Start with an audit. Keep us if the numbers say so.
Ops Leak Audit
We map your actual flow from first call to final invoice, rank every leak by dollars, and demo one fix live on a real workflow. You keep the leak map either way.
30-Day Operations Sprint
Two or three workflows taken live with before/after numbers. Fixed scope, fixed price, no hourly meter running.
Your team trained on everything we build. Nothing works if the office won't use it.
Managed Ops Desk
We monitor and fix what's live, add one new workflow each cycle, and handle vendors and changes so you never think about it.
Includes your monthly Contractor Scorecard and the Office Rules of the Road — the written playbook your team actually follows.
The questions owners ask first
Do we have to switch software?
No. We build on what you run — BlueFolder, Jobber, ServiceTitan, QuickBooks, spreadsheets, whatever's already there. Rip-and-replace is how projects die.
Who actually does the work?
The person whose face is on this page. In person, metro Atlanta. You get a phone number that gets answered, not a ticket queue.
What about our data?
Written data agreement before we touch anything: what we access, what we keep as little as possible, and what we never do. Insured, in writing.
What does the office team think?
They keep their jobs and lose their worst ones. We automate the handoffs nobody wants to own — the 9 PM calls, the chase lists, the retyping — and train your people on all of it.
Alex Jaramillo, Founder
Contractor Operations Co. is a one-person operations firm, on purpose. You deal with the owner, every time.
Stop leaking jobs. Find out where in one week.
One week. $500. A ranked map of every leak in your operation — and if it isn't worth 10× the fee, it's free.
(404) 567-6035