Terms & Conditions
These terms govern your use of the Contractor Operations Co. website and after-hours intake line. By calling our intake line, using our website, or engaging our services, you agree to these terms.
Description of services
Contractor Operations Co. provides managed operations services for contractors, including an Ops Leak Audit, operations sprints, and a managed Ops Desk covering after-hours intake, dispatch notification, and job closeout. Specific scope, pricing, and deliverables for any engagement are governed by a separate signed agreement between Contractor Operations Co. and the client.
Eligibility
Our services are intended for businesses and authorized representatives of a business, not individual consumers seeking personal services.
Communications & SMS terms
SMS consent is collected verbally during a live phone call, as described in our SMS consent documentation, and is never a condition of receiving service.
Fees & payment
Pricing shown on our website is informational. Actual fees, payment terms, and any guarantees for a specific engagement are set out in a separate written agreement or statement of work.
Intellectual property
All content on this website — text, design, and branding — is the property of Contractor Operations Co. unless otherwise noted, and may not be reproduced without permission.
Data & confidentiality
Our handling of information you provide is described in our Privacy Policy. Any client engagement is additionally governed by a written data agreement specifying what we access, retain, and never do with client or customer data.
Disclaimers
Our website and intake line are provided "as is." Beyond any specific guarantee stated in a signed engagement agreement, we make no warranty that our services will be uninterrupted or error-free.
Limitation of liability
To the extent permitted by law, Contractor Operations Co. is not liable for indirect, incidental, or consequential damages arising from use of our website or intake line, beyond what's expressly agreed in a signed services contract.
Termination
We may suspend or discontinue any part of our website or intake service at our discretion. Termination of a specific client engagement is governed by that engagement's own agreement.
Governing law
These terms are governed by the laws of the State of Georgia, without regard to conflict-of-law principles.
Changes to these terms
We may update these terms as our services evolve. Continued use of our website or services after a change constitutes acceptance of the updated terms.
Contact us
Questions about these terms: